Services & Account Access
Understand service availability, access restrictions, suspension and restoration.
Service Availability & Status
Explain how to check whether a service is operational.
Service Suspension Policy
Explain the circumstances in which services may be suspended.
How to Restore a Suspended Service
Service Explain the steps customers need to take to regain access.
Service Restoration Timeframes
Explain how long restoration may take after requirements are met.
Customer Data Access & Retrieval
Explain how customers can request access to their data when a service is unavailable or suspended.